Refund & Replacement Policies:
If you received an item that is damaged or faulty we can replace the item at no additional cost to you. Please contact us within 48 hours after receiving yours. Ohmiux does not accept Returns or Exchanges, once an item has been received it cannot be returned. We can only offer you replacements if it falls under below criteria.
If Items are damaged upon arrival or parcels that is lost in transit, we do not accept returns or refunds if customer changes their mind after receiving their order(s).
Note: Ohmiux will not be held liable to any lost or misroute parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.
You may request a cancellation within 24 hours of purchase. Otherwise you will receive partial refund (50%) as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.
Do you ship internationally?
Yes, we ship worldwide.
How do I track my package?
We usually send all our products via USPS and UPS. Depending the tracking number we provide you, you can check the status in the following websites:
- USPS: www.usps.com
- UPS: www.ups.com
How long does it take for an order to arrive?
Once shipped, your order will arrive within 2 to 6 business days for United States. Other countries can take up to 8 business days, depending on how fast customs clearances takes place and due to having multiple warehouses overseas.You’ll receive an email confirmation once your order has shipped. Feel free to email us to email@example.com and check on your order status. We're happy to help.